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9 Comments

  1. Emily
    21 September 2010 @ 1:41 pm

    Tried it, it does cool and heat very efficiently, however I travel, and it is too bulky for me and I felt in travel there was the possibility of leakage or I would have to carry distilled water. The noise was bothersome, but I am noise sensitive when head pain ensues. If these are not issues for you, and the price is not an issue it would be a nice alternative to ice packs/heating pads.

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    • James
      30 September 2010 @ 9:23 am

      Hi Emily,

      Yes, I was travelling recently and I decided to leave the device at home because of its size. If I were travelling longer, I might have considered taking it.

      Reply

  2. Janet
    23 September 2010 @ 9:37 pm

    I would like to know how cold it is. I really like a frozen gelpack, and use it in bed and can fall asleep with it on. This is the only way I can sleep with a severe migraine. (Yes, it can be a problem having it ‘stick’ depending on where the painful area is.)

    Is it cold like frozen or cold like refrigerated? The latter would not be cold enough.

    So the recommendation to take this pad off for a period and re-apply would not work for me.

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    • James
      30 September 2010 @ 9:26 am

      Hi Janet,

      The device will cool almost to freezing, but obviously it won’t freeze because it relies on the flow of water.

      To be fair, however, I found that it was just not the same as an ice pack. It provided better cooling, even though it wasn’t technically as cool. This may be because of the way it hugs your skin, or because it’s so constant. But I don’t think you can make a direct comparison with an ice pack.

      Besides, it’s not wise to actually put ice on your skin for a long period of time – most often people are using an ice pack with a towel etc. which also means it’s not quite at freezing.

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  3. Janet
    30 September 2010 @ 10:40 am

    Agreed re no ice on skin. I’m sure i’m typical in having a pile of appropriately sized bandanas to wrap ice packs in. And a set of velcro forehead ice wraps. I even have some wider velcro for my back that I wish would work on my head (hmmm, should be able to modify….).

    I don’t want to come across as a naysayer at all, but want to be careful with such an expensive device. In Canada it’s very difficult to get these things and yes, having just checked, Amazon will not ship it here. Nor will SootheAway itself (I’ve written on their customer contact form asking if they have a Canadian distributor.)

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    • James
      2 October 2010 @ 6:20 am

      You’re not wrong to investigate carefully – keep on being cautious (especially when it comes to your health)!

      Reply

  4. Hannah
    2 October 2010 @ 12:26 am

    I was just looking at the SootheAway Device on Amazon. I am kind of confused about what pad/pads it comes with. It says you can buy the pads separately or in addition to the system, so which pad actually comes with the system?

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    • James
      2 October 2010 @ 6:19 am

      I believe the version on amazon comes with the “front and side” pad, which covers your forehead and down the sides of your face (incidentally, this is the one I used “upside down” to make it work for other types of therapy).

      Reply

  5. Ruth
    18 September 2014 @ 7:16 am

    Does the ThermaZone pads fit this unit? What is the difference between the ThermaZone Unit and the Sootheaway Unit? They look alike to me.

    Reply

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