SootheAway Continuous Thermal Therapy Device: Review

Before we get into the review, let me give you a summary: what the SootheAway Continuous Thermal Therapy Device does, it does very well.  Better than anything else I’ve seen.

No, that doesn’t mean it’s perfect.  But let’s take a close look at it – step by step – and you can draw your own conclusions.

The SootheAway Continuous Thermal Therapy Device (from here on in we’ll call it the SootheAway CTT Device) comes from a company called Innovative Medical Equipment, founded by Dr. Bahman Guyuron.  Dr. Guyuron has specialized in various types of surgery in the USA and Canada for many years, most significantly plastic surgery and maxillofacial surgery, as well as surgery for migraine.  It’s appropriate that his company has created a natural treatment that can both help with pain from surgery, and perhaps even help patients avoid surgery.

SootheAway Continuous Thermal Therapy Device

What’s the Point?

So what is the point of this device anyway?  The SootheAway CTT Device is designed to fight pain by providing constant heating or cooling.  I know what you’re thinking – give me a heating pad, an ice pack, or an old sock filled with rice!  Why would I want a machine when something simple can do the job?

There’s a very good reason why you might want this device.  Think about it – what’s the problem with some of those other heat/cool solutions you mentioned?

Well, first you have to heat/cool them.  Then you have to use them quick while they’re still hot/cold.  Either they start too hot or too cold, or they cool/warm too fast.  Then you’ve got all that condensation on the ice pack.  Sometimes it won’t conform to the part of your body you need it for.  And before you know it you have to stick it back in the freezer or microwave.

The SootheAway CTT Device provides – again – a constant temperature.  Let’s see exactly how it works and you’ll see what I mean.

Setting up the SootheAway CTT Device

I’m going to go all through the use of the SootheAway CTT Device so that you know exactly what to expect.

Setup is very easy.  However, if possibly I suggest you set it up ahead of time, before you have a blinding migraine attack.  Have it all set up and handy, so that you can use it right away when you’re in pain.

That being said, I decided to wait until I did have a migraine attack.  And it was still easy to set up.

The SootheAway CTT Device comes with one or more "pads".  Each of these focuses on one or more areas of the body.  I used different ones at various times, because I commonly have pain in more than one area.

Four of the SootheAway Relief Pads

 There’s a universal relief pad (excellent for joints, back, stomach, etc) (this is the rectangular one to the left), an injection relief pad (meant mainly for physicians to use before treatments such as Botox injections), and coming soon a shoulder/knee pad.

But there are three other pads that you’re more likely to use for headache or migraine pain.  First, a front and side head relief pad, covering of course your forehead and down the sides.  This one is not only good for headache pain, but also jaw/TMD/TMJ pain.  Next, the back of head (occipital region).

Push and Twist connections for SootheAway

 Finally, the eye and sinus pad (padded), that goes over the eyes.  You may find one or all of these is useful during a headache or migraine attack.

Now, let’s set it up…

You take one pad and connect it (push and twist) to the main SootheAway CTT Device.

Add water here
Add water here

Next, you put some distilled water into the reservoir (an extremely small amount.  One bottle of distilled water may be all you’ll need for months/years).  There’s a min/max indicator to guide you.

That’s it!  Your device is all set up.  Now, let’s use it.

Using the SootheAway CTT Device

I like devices that are simple to use.  This one is very simple.  First, push ON/OFF to turn it on.  Now, choose whether you want heat or cool (by pressing either "HEAT" or "COOL".  See what I mean?).

Now you can choose the level of heat or cool you want (by pressing + or -).

You choose a temperature between 1 and 10 – 10 being the coolest/hottest, 1 being just slightly cool/hot.

You may want to wait 10 minutes for the temperature to stabilize, but once you’re used to the device you’ll find that it begins to be warm/cool right away, so most often I put the pad on immediately.

So, once you’ve set the temperature, you put the pad on your head (or wherever the pain is) and adjust it using the Velcro straps (note – these pads will also provide gentle pressure – as much or as little as you want, while keeping your hands free.  This alone is a huge benefit).  Then – relax!

SootheAway Panel

How (well) does it work?

SootheAway water tubes

As I said at the beginning, for what it’s intended to do, it does it well – very well.  How does it work?  Well, the distilled water is circulated through small tubes in the pads (see left).  That way, the pad stays at a constant temperature.

If you’ve tried heating pads, ice packs, and so on, you’ll find that this is all the benefits with none of the problems.  The temperature does stay constant – you don’t need to move it around, turn it over, refreeze it or wipe it off.  It just keeps steadily cool.

That means that it provides much better pain relief than an ice pack.  In fact, it’s amazing.

More pros and cons

But you said it wasn’t perfect – what’s the problem?

Well, let’s look at some of the pros and cons, as I see them.

How big is the SootheAway device?

Cons:  It’s big.  You do have to put it somewhere.  All right, not huge, but when you have those tubes, a pad or two, and the main machine, you can’t just stick it in your bedside table.

Secondly, it makes noise.  Not much – and it’s just a hum.  Now it’s just white noise, which some people with migraine like anyway (since it blocks out other noises and can help you sleep).  The noise wasn’t enough to bother me, but it’s there.

Also, the lights on it are very bright – why?  Just put some electrical tape over those hot and cold lights, and you’re ok.  (Now you know I really had a migraine when I tried it – and I tried it a few times)  🙂

The price will be a problem for some.  The SootheAway CTT Device is now selling for US$299 (with one pad).  You’ll have to think about whether or not you have pain often enough to invest.  Hopefully I’m helping you make an informed decision.

Note:  There are some tips for working with your insurance company on the website.  Make use of those ideas!

Also, to be fair, the device has a 30 day money back guarantee, which means you can try it without risking the money.

Finally, the company does recommend you take it off after 30 minutes, and wait 10-15 minutes before putting it on again.  Actually, I’m not even sure this is a con.  It worked so well that a 10-15 minute break wasn’t a problem for me.  Just want to let you know all the details.

Pros:  One thing I was concerned about was how these tubes would interfere with movement/sleep/etc.  But they’re solidly attached and well built.  I tried working while using a pad, and resting/lying down, and sitting up – no problem.  Everything is long enough to give you space to move, and nothing is going to come undone.

Very easy to use.  And easy to adjust.  Some people like alternating heat/cold… no problem.  If it’s not cool enough, or becomes too cool, no problem.  The temperature is very easy to adjust slightly.

Various pads for various types of pain.  In fact, during the time I was testing the SootheAway CTT device, my doctor prescribed some heat treatment for something other than headache.  Even though I didn’t have a pad exactly the right size or shape, I turned one up-side down and it worked just fine.  It’s very very versatile.

But the ultimate pro of the SootheAway CTT Device is the reason it was created – it provides a consistent, constant cooling or heating to fight pain.  If you have something else that works as well, let me see it.  Otherwise, I have to give the SootheAway Continuous Thermal Therapy Device the gold medal!

Is it for Me?

Admittedly, if you’ve only have muscle, joint or head pain once or twice in your life, you may be reluctant to invest in such a professional unit.  However, if you’re dealing with pain more often, and you’ve found that heat/cold therapy is a help, you’ll probably find that the SootheAway CTT Device will work ten times better than anything you’ve used before, with less hassle.  This may mean that it’s not equally useful for all your attacks – some will respond better than others.

Though it’s not for everyone, if you do deal with migraine pain, muscle inflammation, joint pain, and so on, it’s worth serious investigation (which is why I’ve taken the time to give a detailed review!).  The SootheAway CTT Device provides a lot of relief with no drugs, and no continuous cost (remember, drugs and massages and treatments usually involve an ongoing investment – this device is a one-time investment).

For me, I found that the SootheAway CTT Device was easy to use, and really did provide a lot of relief – relief that even continued after I had stopped using it.  I’m happy to see natural therapy devices like this that really work, and work well.

Have you tried the SootheAway CTT Device?  Leave a comment and share your experiences!

The SootheAway Continuous Thermal Therapy Device Website
SootheAway CTT Device on amazon

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9 comments… add one
  • Emily Sep 21, 2010

    Tried it, it does cool and heat very efficiently, however I travel, and it is too bulky for me and I felt in travel there was the possibility of leakage or I would have to carry distilled water. The noise was bothersome, but I am noise sensitive when head pain ensues. If these are not issues for you, and the price is not an issue it would be a nice alternative to ice packs/heating pads.

    • James Sep 30, 2010

      Hi Emily,

      Yes, I was travelling recently and I decided to leave the device at home because of its size. If I were travelling longer, I might have considered taking it.

  • Janet Sep 23, 2010

    I would like to know how cold it is. I really like a frozen gelpack, and use it in bed and can fall asleep with it on. This is the only way I can sleep with a severe migraine. (Yes, it can be a problem having it ‘stick’ depending on where the painful area is.)

    Is it cold like frozen or cold like refrigerated? The latter would not be cold enough.

    So the recommendation to take this pad off for a period and re-apply would not work for me.

    • James Sep 30, 2010

      Hi Janet,

      The device will cool almost to freezing, but obviously it won’t freeze because it relies on the flow of water.

      To be fair, however, I found that it was just not the same as an ice pack. It provided better cooling, even though it wasn’t technically as cool. This may be because of the way it hugs your skin, or because it’s so constant. But I don’t think you can make a direct comparison with an ice pack.

      Besides, it’s not wise to actually put ice on your skin for a long period of time – most often people are using an ice pack with a towel etc. which also means it’s not quite at freezing.

  • Janet Sep 30, 2010

    Agreed re no ice on skin. I’m sure i’m typical in having a pile of appropriately sized bandanas to wrap ice packs in. And a set of velcro forehead ice wraps. I even have some wider velcro for my back that I wish would work on my head (hmmm, should be able to modify….).

    I don’t want to come across as a naysayer at all, but want to be careful with such an expensive device. In Canada it’s very difficult to get these things and yes, having just checked, Amazon will not ship it here. Nor will SootheAway itself (I’ve written on their customer contact form asking if they have a Canadian distributor.)

    • James Oct 2, 2010

      You’re not wrong to investigate carefully – keep on being cautious (especially when it comes to your health)!

  • Hannah Oct 2, 2010

    I was just looking at the SootheAway Device on Amazon. I am kind of confused about what pad/pads it comes with. It says you can buy the pads separately or in addition to the system, so which pad actually comes with the system?

    • James Oct 2, 2010

      I believe the version on amazon comes with the “front and side” pad, which covers your forehead and down the sides of your face (incidentally, this is the one I used “upside down” to make it work for other types of therapy).

  • Ruth Sep 18, 2014

    Does the ThermaZone pads fit this unit? What is the difference between the ThermaZone Unit and the Sootheaway Unit? They look alike to me.

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