Sorry about that… Should Your Doctor Apologize?
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I just couldn’t resist sharing this story out of Canada. The Canadian Medical Association Journal made a bold move with its editorial, suggesting that doctors – *gasp* – apologize to patients when they make a mistake!
All right, I admit one of my first reactions was – they shouldn’t have made the mistake in the first place! Admittedly, there are mistakes that are inexcusable. Mistakes that come from being irresponsible, which should have serious consequences for the doctor.
That being said, doctors are – *gasp* – human. And there are times when they’re simply going to be wrong. Just like the rest of us.
The journal suggests:
Offering an apology with disclosure is an important component of addressing medical errors. An apology includes an acknowledgement of the event and one’s role in the event, as well as a genuine expression of regret for the patient’s predicament. An apology can have profound healing effects for all parties. For the physician, an apology can help diminish feelings of guilt and shame. For the patient, it can facilitate forgiveness and provide the basis for reconciliation.
So what are they saying? Doctors should admit they’re wrong and apologize. Now that I think about it, that sounds like good advice for all of us. Don’t doctors do that already? Shouldn’t they do it? Why even bring it up?
What do you think – has your doctor apologized to you? Would it have been a good thing?
via the Dallas Morning News: Canadians are *nice* — the Canadian medical journal argues for apologies





